HOA Office

Providence HOA is proud to partner with GrandManors/RealManage Elevated Onsite to manage the daily affairs of our community. Here is how to contact the onsite staff or the corporate office:

Office Address:
809 Oakcrest Drive
Providence Village, TX 76227

Office Phone:
(940) 440-2200

Office Email:
PHOATX@Ciramail.com

Office Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: Closed

Richard rebollo jr.
General manager

Richard brings years of experience managing luxury high-rise condominiums and HOA communities. He is passionate about creating safe, welcoming spaces where neighbors feel at home. Richard is known for his approachable style, clear communication, and commitment to keeping things running smoothly behind the scenes.

For all HOA questions, please email Richard or call (940) 440-2200.

MELISSA WELLS LASSEN
Assistant general manager

With 2 years of experience in Homeowners Associations and 18 years in multifamily management, Melissa brings a wealth of knowledge and expertise to our community. Her passion for community engagement and dedication to service will undoubtedly make a positive impact at Providence.

For all HOA questions, please email Melissa or call (940) 440-2200.

rielly bailey
Lifestyle manager

Rielly brings over 6 years of luxury event planning and design experience. She looks forward to creating intentional experiences that promote connection, wellness, and enjoyment within our community. Rielly is passionate about organizing events and activities designed to bring communities together and enhance our lifestyle.

For lifestyle questions, please email Rielly or call (940) 440-2200.

shannon chancelor
facilities manager

Shannon brings 20 years of hands-on experience in property and facility management. Known for a proactive approach and dedication to excellence, Shannon is passionate about creating safe, comfortable, and well-maintained spaces for all residents to enjoy.

For maintenance questions, please email Shannon or call (940) 440-2200.

MATT WALTER
compliance inspector

Matt brings years of experience in HOA compliance, as well as his experience as a US Army Veteran. He looks forward to meeting residents in the community and helping enforce the community’s rules to increase curb appeal. His goal is to enhance the overall appearance and upkeep of our community.

For compliance questions, please email Matt or call (940) 440-2200.

Lauren sanford
front desk receptionIST

Lauren brings several years of customer service experience and a passion for creating warm, welcoming first impressions. Her background in client-facing roles has equipped her with the skills to ensure everyone who walks through our doors feels taken care of and supported.

For general HOA questions and access cards, please email Lauren or call (940) 440-2200.

Board of Directors

Board Meetings
Date: Fourth Wednesday of each month
Time: 6:30 PM
Location: Main Clubhouse - 809 Oakcrest Drive, Providence Village, TX 76227